ARITFACT gladly accepts returns of merchandise in unworn, unwashed, undamaged, or defective condition purchased within 60 days of original ship date.
Non-Returnable / Non-Exchangeable Items:
* Items sold as final sale
* Any personalized or customized items
* Items purchased from a retail partner (Please contact place of purchase)
* Masks (Sold as personal use)
Gift Exchanges are processed by ARTIFACT gift card (usable for bags, aprons, and accessories), or by crediting the purchaser’s payment source.
Please email firstname.lastname@example.org with your order number to initiate a return or exchange.