Returns & Exchanges

ARITFACT gladly accepts returns of merchandise in unworn, unwashed, undamaged, or defective condition purchased within 60 days of original ship date.

Non-Returnable / Non-Exchangeable Items:

* Items sold as final sale 

* Any personalized or customized items 

* Items purchased from a retail partner (Please contact place of purchase)

* Masks (Sold as personal use) 

Gift Exchanges are processed by ARTIFACT gift card (usable for bags, aprons, and accessories), or by crediting the purchaser’s payment source.

Please email info@artifactbags.com with your order number to initiate a return or exchange.