WWII Shelter Half Dopps & Hip Pack Back In Stock! • Free US Shipping $150+

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    • Shipping

    Shipping Methods:

    • Free US shipping – Allow up 7 business days for delivery (For Orders $150+)
    • USPS - Ground 4-5 days (varies by location) 
    • USPS - Priority 3-4 day (varies by location)
    • USPS Expedited 1-2 days (varies by location)

    Our studio is open Monday - Friday. We are closed weekends and holidays.

    Deliveries to rural and remote locations may require an additional 1–2 business days.

    Monograms and made-to-order products are not available for expedited shipping.

    Order Confirmation & Tracking

    You will receive an order confirmation after you place your order, and a separate email with tracking info as soon as a shipping label is created. If you do not receive an email within 1 - 3 business days of purchase, please check your spam folder, as your email setting may have blocked receipt.

    Order Changes

    Our studio is open Monday - Friday. We are closed weekends and holidays. We process all order changes first thing in the morning before our mail carrier arrives. To ensure we can accommodate your request, please email us before 9 AM CT (Central Time).

    Duties & Taxes

    International shipments may require additional duties and taxes to be paid by the buyer at package pickup, which are not covered in ARTIFACT’s shipping rate. Please make sure to check with your local service or customs office to find out what fees may be before placing your order.

    Packages Marked As “Delivered” But Not Received

    If your package shows "delivered" status on tracking confirmation but you did not receive it:

    1. Check around the perimeter of your home in the event the package was discretely left by your carrier. Also, check with your neighbors. 

    2. Wait one business day, as the carrier may have prematurely marked the package as delivered.

    3. If one business day has passed and the package has not appeared, go to your local post office and make an inquiry regarding the exact GPS location the package was delivered to.  

    Lost or Damaged Items

    Please contact us for further instructions. 

    Returns & Exchanges

    Please read more here.