Refund policy

Returns & Exchanges:

If you purchase a product directly from ARTIFACT and you are not satisfied for any reason, you may return it to us in unused condition, within 30 days and we will issue a refund for the purchase price of the product. Retailers may exchange within 60 days of receipt.

Custom or sale items are final sale. Final sale items may not be returned or exchanged.

Any ARTIFACT products purchased from a retail outlet should be returned to the original place of purchase.

Please email info@artifactbags.com with your order number to initiate a return or exchange.