Returns & Exchanges

ARITFACT gladly accepts returns of merchandise in unworn, unwashed, undamaged, or defective condition purchased within 30 days of original purchase / ship date.

Exchanges: We'll exchange for / towards ARTIFACT product, or issue store credit (gift card). Want to exchange in person? Book a product consultation here. 

Returns: We'll issue a full refund back to funding source the order was made from.

Buyer is responsible for return shipping costs. 

Non-Returnable / Non-Exchangeable Items:

* Items sold as final sale 

* Any personalized or customized items 

* Items purchased from a retail partner (Please contact place of purchase)

* Masks (Sold as personal use) 

Please email info@artifactbags.com with your order number to initiate a return or exchange.

Please allow 3-5 business days to process your exchange / return.